Terms of Service

Terms of Service

Last updated: 4 October 2026

Welcome to GREEN GARDENS. By using greengardens.pk or placing an order with us, you agree to these Terms of Service. We aim to keep these terms clear, practical, and fair.

Products & Availability

Products are subject to availability. We make reasonable efforts to keep product descriptions, images, pack sizes, prices, and stock information accurate. If an error is identified, we may correct it and will contact you where it materially affects your order.

Orders

Please provide complete and accurate contact, delivery, and order information. We may contact you to confirm an order, payment, address, or other details before dispatch. An order may be delayed or cancelled if required information cannot be verified, stock is unavailable, or delivery is not reasonably possible.

Pricing & Payment

Prices are shown in Pakistani Rupees (PKR). Payment requirements and available methods are those shown at checkout or confirmed by our team. GREEN GARDENS does not generally offer Cash on Delivery (COD) unless an exceptional arrangement is expressly confirmed by us for a specific order.

Shipping & Delivery

Orders are delivered according to our Shipping Policy. Delivery time may vary by destination, courier operations, public holidays, weather, accessibility, and other circumstances beyond our reasonable control.

Returns, Refunds & Replacements

If you are not satisfied with a product, receive the wrong or damaged item, or have a seed-quantity concern, please see our Refund, Return & Replacement Policy. A simple WhatsApp message or phone call is enough to start a genuine claim.

Seeds & Growing Results

Seeds and gardening products are affected by storage, sowing method, temperature, soil, watering, weather, pests, and care. We provide guidance in good faith, but natural growing results can vary. This does not affect any accepted claim under our Refund, Return & Replacement Policy.

Website Use & Intellectual Property

GREEN GARDENS branding, original website content, graphics, product material, and educational content may not be copied, reproduced, or commercially used without permission, except where applicable law allows otherwise.

Accounts & Security

If you create an account, you are responsible for keeping your login information secure and for notifying us if you believe your account has been used without permission.

Privacy

Please review our Privacy Policy to understand how we handle personal information.

Changes to These Terms

We may update these Terms when our services, policies, or legal requirements change. The current version will be posted on our website.

Contact Us

For questions about these Terms, please contact GREEN GARDENS at info@greengardens.pk or through our official WhatsApp/phone support.