Privacy policy

Effective Date: 24 September 2025

Welcome to Green Gardens! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website https://greengardens.pk and our services.

1. Information We Collect

We collect information to provide you with the best experience and to improve our services. This may include:

A. Personal Information

  • Name

  • Email address

  • Contact number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment processors)

  • Account login details (if you create an account)

B. Non-Personal Information

  • Browser and device information

  • IP address

  • Cookies and usage data (to improve website experience)

  • Pages visited, time spent, and referring website

C. Vendor & Artisan Information

If you are a vendor or artisan working with Green Gardens, we may collect additional business or contact information necessary for collaboration.

2. How We Use Your Information

We use your information for purposes including:

  • Order Processing: To fulfill your orders and deliver products to your doorstep.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Account Management: To create, manage, and secure your account.

  • Personalization: To tailor your experience and recommend relevant products.

  • Improvements: To analyze website usage and enhance our services.

  • Marketing: To send you updates, newsletters, offers, or promotions (you can unsubscribe anytime).

  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

  • Trusted Third-Party Service Providers: Such as payment processors, delivery partners, or email service providers, but only as necessary to fulfill your order and improve our services.

  • Legal Requirements: If required by law or to protect our rights and the safety of our users.

4. Data Security

Your data security is important to us. We use industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. While no method of transmission over the internet is completely secure, we strive to use all commercially acceptable means to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

  • Access & Update: You can access, correct, or update your personal information by logging into your account or contacting us.

  • Opt-Out: You can unsubscribe from our marketing emails at any time.

  • Delete Account: You may request deletion of your account and associated data by contacting us.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for removal.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of the website means you accept these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Green Gardens
Email: info@greengardens.pk
Website: https://greengardens.pk

Thank you for trusting Green Gardens with your information. We are committed to protecting your privacy while helping you grow greener, happier spaces.